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This course aims to help you in your global IDECSI training program. Here you will find all the necessary information and training tools to become the perfect IDECSI’s Client Success manager.
The main roles of the IDECSI client success manager can be summed up as follows :
- Deploy the solution on customers environments
- Make sure customers are autonomous and satisfied with the tools we deployed
- Keep the key documents, knowledge base and training tools up to date
This course is aimed at IDECSI employees only.[/vc_column_text][/vc_column][/vc_row]
Lessons
7.4.1 – Detox Process
7.4.3 Tenant creation
How to create a tenant ? Tenant can be created from the Monitoring platform as of february 2025. The process is as follow : Tenant setup Click on the “new tenant” button. Client code: usually the name of the client, refer to either the domain name or the SharePoint site URL (No uppercase, number or […]