7 – Onboarding Client Success

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This course aims to help you in your global IDECSI training program. Here you will find all the necessary information and training tools to become the perfect IDECSI’s Client Success manager.

The main roles of the IDECSI client success manager can be summed up as follows :

  • Deploy the solution on customers environments
  • Make sure customers are autonomous and satisfied with the tools we deployed
  • Keep the key documents, knowledge base and training tools up to date

This course is aimed at IDECSI employees only.[/vc_column_text][/vc_column][/vc_row]

Lessons